If a producer wants to switch Farm Assurer/Trustee-Masterdata or Trustee-Certification Body before his certificate ends, the producer should ask the outgoing Certification Body to shorten the certificate and then proceed with the new Certification Body.
However, if the certificate was already extended, the product(s) still stay accepted. In this case the outgoing Certification Body needs to contact the customer support and confirm that the product(s) can be de-accepted and the producer/producer group is free to change.
How to proceed when a CB change happens after extension starts can be found here.
In case where 2 or more Certification Bodies have certified different products under the same producer, and the certificate of the trustee CB expired, it is possible to switch the trustee to one of remaining certifying CB's without ending the active product cycles. Please contact customer support for this.
