Please follow the path below:

Find here the link for the Live Supply Chain Portal (SCP): https://www.globalgap.org/validate

And here is the link for the Preprod (test) version of the SCP

Yes. At least one site and one product per producer/producer group member need to be created.
Please note that you can add more than one product to one site.

A PHU and their product(s) shall be added only if applicable

The same applies also in the case of a PG which has its own production. The difference here is that for a PG, a "Central PHU" shall be added.

Please note that the same applies also to benchmarked schemes

In case the user had not yet created any data in CertifierOS he can be deleted by the Scheme Manager as seen here:

After this is done a new user can be created with the new email address.

In case the user has already created data in CertifierOS, e.g. adding producer(s), site(s), product(s), audit(s), the user shall be deactivated by the Scheme Manager as seen here:

After this is done a new user can be created with the new email address.

To add the FAP an auditor is assigned to, the Scheme Manager has to select the auditor and press "Edit":

Scroll down to "Audit Specific Details" and press "+Add":

Either scroll through the Farm Assurance Products to select the applicable:

Or type in the one you are looking for and click on it:

Then click on the Reporting Option field and select the applicable options (multiple selection is possible):

Make sure you have selected the applicable FAP and options before you press "Save"

Repeat the process to add the FAPs the auditor has approval for.

Please note, to remove a FAP from an auditor user profile please click on the "x" on the right hand of the respective FAP:

Each Certification Body (CB) Scheme Manager has the ability to create new user accounts. However, the system permits only one account per individual. If an auditor already has an account through a different Certification Body, any additional CBs wishing to work with this auditor must submit a request to the GLOBALG.A.P. CST. The CST will then add to the auditor's existing account the additional Certification Body.

In case you need any assistance, please contact the GLOBALG.A.P. customer support. 

Please refrain from contacting the Osapiens support directly.

Go to Users

Then click on Edit

Please note that there is no dedicated "Reset button".

To reset your password, you can type into the "Password" and "Confirm Password" your new password:

When the audit is created, the necessary smart forms are triggered.

See here a random example of a GLOBALG.A.P. IFA version 6 SMART - Plants Option 1 - Single Site Certification audit:

See e.g. the P&C smart form:

You can scroll down and up as indicated and change pages back and forth.

The producers that will be migrated from the Database will be visible under the "Producers" section in the CertifierOS:

We are working on the development of this process.

The field "Additional data or variety" in the product attribute smart forms can be used to add this information.

No, the producers will be registered only by the Certification Bodies.

AMAGAP is still in progress and will come soon.

As the GLOBALG.A.P. database is planned to be shut down, QS-GAP related standards (and their processes) will be done in CertifierOS.

Yes, this is possible.

Yes, this is correct. In this example, all 3 sites have to be created, and products for each site shall be created and added to the respective site.

During the preparation of the audit work order, all sites have to be added to the certification scope.

Please note that, depending on whether the Option 1 multisite producer is operating a QMS or not, the applicable certification option shall be selected (Option 1 multisite with or without QMS).

One work order per Farm Assurance Product (standard/add-on) shall be created.

The sites and products do not have to be created per work order. They need to be created for the particular producer once and can be used indefinitely and for all applicable audits.

An audit cannot be deleted, but it can be renamed. E.g. in case of a mistake and you need to discard an audit, you can rename it to "Producer example name, GGN, IFA F&V initial -INVALID AUDIT"

Yes. At least one site and one product per producer/producer group member need to be created.
Please note that you can add more than one product to one site.

A PHU and their product(s) shall be added only if applicable

The same applies also in the case of a PG which has its own production. The difference here is that for a PG, a "Central PHU" shall be added.

Please note that the same applies also to benchmarked schemes

To suspend one or more products, they have to be removed from the certification scope via a modification audit.

Under "Sub Producer", all producer group members including the PG herself (if applicable) have to be added.
Under "Scope Information" the products of the PG, the PHU(s) and the producer group members have to be added.

For option 1 multisite without QMS, one CL for all sites shall be used. For option 1 multisite with QMS one CL per sample site shall be used

Any certification decision taken until 29/05/25 shall take place in the GLOBALG.A.P. Database.
Any certification decision taken from 01/06/25 needs to take place in the new IT System Platform. A full audit documented in CertifierOS will be necessary.

Please be aware that no certification decisions can be made on May 30th and 31st, 2025, due to data migration.

Yes. Where relevant, the smart forms include comment sections.

This feature is still under development.

The CBs can use CertifierOS as a tool/platform to file evidence for the Accreditation Body assessment. In case needed available corrective action evidence can be uploaded.

Yes. There is no difference from the previous process. A related tool that will allow the audit report and NCs to be extracted will be available soon

Yes, each product has to be created and added to the respective production site.

For each sampled producer group member, a separate work order shall be created.

Please note that one audit report (one work order) will contain the information for a single farm assurance product, Therefore, only one audit type will apply per audit report.

It is a limitation of the system that you need to re-enter the level of the NC. The due date has to be added manually to the CL directly after raising the NC.

It will be possible for one personnel to complete the admin section, and for the auditor to complete the audit information.

To suspend one or more products, they have to be removed from the certification scope via a modification audit.

The "Date of Modification" will not be used in the new GLOBALG.A.P. IT Platform.

Instead, the combination of "Issue date" and Certificate Version will indicate the changes in the certification scope.

Currently, the system has a technical limitation whereby the certification decision date entered in the work order is not automatically transferred to the certificate during the generation process. As a result, all certificate dates must be manually re-entered when creating the certificate.

A modification audit has to be created for the PG. The PG, all members, sites, PHU(s) and their product(s) need to be created and added to the certification scope work order. A work order for the affected producer group member has to be created and audited.

In such cases, the Certification Body can enter the extension in the database, while the audit should be prepared in the new system. The certificate's "valid to" in the new system shall remain the same.

Yes, this will be available soon.

You will need to go to the existing certificate, press "Modify" which creates a new work order but with a copy of existing data, and then add the new product to the scope of the new work order.

Meaning in case of modification, it will be possible to create a new version of the audit with the same information that was filled in in the previous version. With this new version, a new scope can be assigned and a new version of a certificate can be created

In the Supply Chain Portal – the system for validation of certificates, search, and bookmarking services will be launched on 1 June 2025.

All LoC and certificates will be generated via the new IT System Platform.

No, there will be no paper certificates anymore. All certificates shall be generated via the new IT System platform.

When generating the certificate, the system proposes the valid from/to dates. The valid from date is the current date and to valid to date is the current date +1 year -1 day. Both, however, can be changed.

Yes, extensions can still be entered in the GLOBALG.A.P Database.

Note: All certificate decisions that will be taken until 29/05/25 shall be done in the database.

The database will remain accessible in a read-only mode for bookmarking and bookmarking API users until 31 May.

The certification decision that will be taken from 01/06/25 will require a full audit in the new IT Platform.

• The producer had to be created/updated.
• All his/her site(s) & PHU(s) and products have to be created.
• The product(s) have to be linked to the respective site(s) and PHU(s).
• The audit has to be created, which will trigger the relevant P&C and attribute checklists (smart forms) according to the certification scope and reporting option.
• The audit needs to be assigned to the auditor(s). 
• The auditor(s) need to complete all checklists (smart forms) and close the NCs if applicable.
• The CB has to review the audit and take the certification decision by filling out the relevant smart forms. 
• The CB issues the certificate.

This needs to be done before the audit.

All members have to be added to the certification scope work order. This can be done manually via the web interface or via the upload sheet.

The upload sheet is stored in CB-AT Portal.

Here is the direct link to the Bulk Upload Tool.

Yes, that is correct.

Yes.

No. Only the certificates and producer/PG master date will be migrated from the GLOBALG.A.P. database into the new IT Platform.

As the GLOBALG.A.P. database does not support site creation for the producers, the sites need to be created in the new IT System and be assigned to the producer.

The legal entity master data will be transferred to the new system. Since there is no information about Sites, the complete data about SITES/PHU and PRODUCTS must be entered into the new system.
This can be done with the help of the bulk upload sheet or directly via the web user interface.

Note: The bulk upload sheet is shared in the CB-AT Portal.

Here is the direct link to the Bulk Upload Tool.

The producer master data and certificates will be transferred.
Note: The products and their attributes will not be transferred.

Yes, this is correct. In this example, all 3 sites have to be created, and products for each site shall be created and added to the respective site.

During the preparation of the audit work order, all sites have to be added to the certification scope.

Please note that, depending on whether the Option 1 multisite producer is operating a QMS or not, the applicable certification option shall be selected (Option 1 multisite with or without QMS).

One work order per Farm Assurance Product (standard/add-on) shall be created.

The sites and products do not have to be created per work order. They need to be created for the particular producer once and can be used indefinitely and for all applicable audits.

Under "Name" you can name the site, product, PHU or audit according to your needs. Proper naming will allow you to distinguish these assets in an easier way.

In practice, we suggest naming in a way like this:

- Sites: "Producer name & GGN & Site XYZ" 

- PHUs: "Producer name & GGN & PHU XYZ"

- Products: "Producer name & GGN & example product name for Site XYZ". E.g. "John Brown's, 4123585647854, Almond product for almond site 1"

- Audits: "Producer name & GGN & audit type & date". E.g.: "Maria Brown, 4123585647456 IFA F&V Almond Smart recertification audit, 19/03/25" or another example: "Maria Brown, 4123585647456, IFA F&V Smart extension to Fig audit, 15/08/25"

No. Sites/products/(central)PHU(s) can be used indefinitely as long as they do not change.

For example, only if a new product is to be added to the certification scope, it has to be created and added to its respective site. The same applies for new site(s) and PHU(s)

In case the producer group has production of its own, the PG will be treated like a member. Meaning that it will be assigned as a member of its own producer group and products produced by the PG will be entered in the system the same way that it is done for the members of the PG.

Adding site(s), PHU(s), product(s) and linking the product(s) to their respective site(s)/PHU(s), the bulk upload sheet can be used.

The upload sheet is stored in CB-AT Portal.

Here is the direct link to the Bulk Upload Tool.

Yes. Any producer working with a particular external PHU can create an asset for him

The PHU(s) that belong to a producer group member shall be added to this member in the same way as if it were an option 1.

Multiple products per site/PHU are possible. However, they need to be added individually one at a time.

You need to name the product to be able to distinguish it and to be able to select it further on in the process.

The product attributes will be added via the smart form section at the bottom of the audit work order. There will be one smart form per product/site that contains the attribute data fields.

You do not need to necessarily use a different title each time. You can also change the title later.

As per the sites, it is advised to use a title that includes the Producer's/PG's name, GGN and a short description. e.g. "Name, GGN, Site apples" to be able to distinguish the sites later on.

As per the product, it is advised to use a title that includes the Producer's/PG's name, GGN and a short description. e.g. "Name, GGN, product apples" to be able to distinguish the product later on.

As per the audit title, it is advised to use a title that includes the Producer's/PG's name, GGN, audit type and date to be able to distinguish the audits later on. E.g. "Name, GGN, IFA plants, recertification 28/02/25".

A site shall be created only once. The respective product(s) need to be linked to the respective sites where they are cultivated. More than one product can be added to each site.

This is not possible while being offline. Sites and products need to be added either via the web interface, the upload sheet or the API.

In case the producer does not operate a QMS, there will be a single checklist covering all the products and sites.

In case of a Multi-site option 1 with QMS, each sampled site shall be documented in a separate checklist

To add the FAP an auditor is assigned to, the Scheme Manager has to select the auditor and press "Edit":

Scroll down to "Audit Specific Details" and press "+Add":

Either scroll through the Farm Assurance Products to select the applicable:

Or type in the one you are looking for and click on it:

Then click on the Reporting Option field and select the applicable options (multiple selection is possible):

Make sure you have selected the applicable FAP and options before you press "Save"

Repeat the process to add the FAPs the auditor has approval for.

Please note, to remove a FAP from an auditor user profile please click on the "x" on the right hand of the respective FAP:

Yes.

Yes, based on the assigned role(s) of the back-office worker/assistant.

The user with the role "Auditor" in CertifierOS, the auditor will be able to see all audits in the CB. This feature will be refined in the future.

Yes, it is possible.

Initially, there will be no connection to CB-AT. All new users need to be created in the CertifierOS. The SM of each CB is granted these rights.

Yes, this has been allowed previously also in Audit Online Hub.

No, due to a limitation of the system. As the connection to CB-AT is established, it will be assigned automatically.

Both ways are possible.

There will be different levels of access to the system per role (e.g. Auditor or Scheme Manager) and each role will have the ability to view/edit information on the platform (or not see certain information at all).

Roles and Rights:

Scheme Manager, CB Assist / Audit Scheduler, Auditor (Farm or QMS), Reviewer / CB Committee, Signatory and Onsite Auditor (mobile role).

CoC and CFM audits will be possible in the CertifierOS despite this limitation in CB-AT.

Initially, the upload sheet will be used only for creating and modifying sites/products/PHUs. For sites & PHUs, Geo-coordinates are requested by the standard.

Producers have to be created via the webform or an API and require an address.

Currently, the bulk upload sheet will only allow for the creation & modification of sites & products.

Related recording shall be shared soon.

The program will first validate that all information is in the correct format. In case there are any errors in the format, the exact cell in the worksheet will be marked along with a note explaining what is wrong. After uploading the sheet, any GGNs which could not have their data uploaded will be marked, along with the error message.

There is no such limitation.

Correct, each line must be a different product, regardless of the option of the producer. The only case where this is not true is when the producer is auditing the products for a standard and one or more addons. In this case, the products must be repeated, along with a separate scheme ID.

The countries of destination will need to be filled out in the attribute smart form, in the web interface.

There are no plans to include attributes in the upload sheet, as these have been moved to a smart form.

A dedicated software will be provided by the Secretariat. It shall be installed on your computer. The upload sheets will be uploaded to the system via this software.

Note: The bulk upload sheet is shared in the CB-AT Portal.

Here is the direct link to the Bulk Upload Tool.

Yes, it will be available to test in PREPROD.

Only the Organisation ID (previously the o-key) of the CB is necessary for the upload sheet.

Yes, that is correct. This ID is the Organisation ID which can be found in the web interface.

For the time being, the upload sheet can be used to create new/amend sites/PHUs, Products, and link the products to their respective sites/PHUs.

In the future, the upload sheet will be used in addition to the above to create new producers/PGs, link the PG members to the PG, create audits and issue certificates.

The upload sheet is stored in CB-AT Portal.

Here is the direct link to the Bulk Upload Tool.

Yes, this is possible.

Yes, this can be done via the API.

Yes, this can be done via the API.

This is a limitation of the system. If you only send the locationID, the address and other details deemed mandatory will not be registered in the report.

Yes, it is.

You can import the whole process at once. Notice, however, that the answers to the smart forms need to be submitted via separate API calls, tickets need to be created and assigned separately, and there is a specific call for the work order status change.

IT developers can proceed with implementation immediately. The API documentation is continuously updated (similar to how the AOH API documentation was regularly refined). Substantial documentation is already available, and no significant changes to the core documentation are anticipated.

From an API perspective, at any point in time you can send the data via the API.

The certificate data will be available to retrieve via API.

The API is fully functional. We will keep on adding new farm assurance products all the time but they work with the same logic as IFA.

API support will be provided and the documentation is available here.

There is no technical integration between IFA and GRASP, nor between any work orders that would enable such cross-verification. The GRASP checklist will ask if the particular worker welfare IFA P&Cs have been complied with.

See here the option 1 and option 2 recordings for the GRASP v2 add-on.

All the add-ons shall be handled in the same way.

Please note that only for the GRASP add-on, the auditor has to select for the "Audit product category" "Not applicable". For all other add-ons, the applicable "Audit product category", e.g. "Fruit & vegetables", shall be selected.

The LoC will be generated automatically by the IT platform.

Find here the recordings for Option 1 and Option 2 GRASP v2.

When creating a product on a site or a PHU, only the products under certification can be added. The add-ons are created separately via the work orders.

Find here the recordings for GRASP v2 option 1 and option 2.
All add-ons will be handled in the same way.

The process will be very similar to the process presented for IFA. In case of benchmarked standards, there will be less information to be completed before issuing a certificate (The P&C checklist of the benchmarked schemes shall not be filled out in the new GLOBALG.A.P. IT platform).

They will need to use the platform the same way as for option 1/2, instead, they will choose option 3/4 reporting options. The system will trigger the relevant smart forms that need to be filled out.
Please note that P&C checklists will not be triggered

Similar to option 1, you'll implement the same approach but will select reporting options that begin with "Option 3." Additionally, the benchmarked schemes in this scenario won't include any P&C checklists that need completion.

See here a random benchmarked scheme example:

Related recording shall be shared soon.

Yes. Please use preprod-external for testing. In case you are having issues logging in, please contact the GLOBALG.A.P. Customer Support Team

Feel free to test only in the Test (Preprod) environment.

Producers and PGs can be deleted. The functionality of deleting sites and products will come.

• The producer had to be created/updated.
• All his/her site(s) & PHU(s) and products have to be created.
• The product(s) have to be linked to the respective site(s) and PHU(s).
• The audit has to be created, which will trigger the relevant P&C and attribute checklists (smart forms) according to the certification scope and reporting option.
• The audit needs to be assigned to the auditor(s). 
• The auditor(s) need to complete all checklists (smart forms) and close the NCs if applicable.
• The CB has to review the audit and take the certification decision by filling out the relevant smart forms. 
• The CB issues the certificate.

Please contact customer_support@globalgap.org.

Your request shall include the

• Surname(s),
• name(s),
• e-mail address(es),
• GAIN(s),
• Farm Assurance Products you are assigned for (E.g. IFA F&V, GRASP, SPRING, etc.),
• The certification option you are approved for (Option 1/2) of the user(s) to be created.

https://preprod.osapiens.cloud/portal/portal.html

You can find the training videos here. If you face any challenges, please share with us the details. Please make sure to share the producer/PG name, GGN, audit ID, CertifierOS environment (Live or preprod) and related screenshots.

All Farm Assurance Products, including the GFS versions, shall be audited via the new GLOBALG.A.P. IT platform.

The offline work shall be done via the mobile application.
Find here the related instructions on how to install the application, and also a recording on how to use the application.

This will not be possible as the audit scope shall be determined online.

You can audit either via the user web interface, the mobile application (can be used offline as well) or after establishing an API.

Instructions can be found here.

Prerequisite: The user has a license key available and a user in the CertifierOS portal  

Note: Depending on the device and software version, the user experience may differ from the one described below. 

PREPROD Environment 

1. Install the desktop application file for testing in PREPROD environment. The application is available here: Osapiens.Operations_1.4.7.0_x86_x64.appxbundle 

1. Download the installation file and follow the instructions presented on the screen 

2. Note that the application needs to be installed directly to the device where the application is intended to be used 

2. Once the application has been installed, open the application 

3. Enter the license key and select “Activate Device”  

4. In the next screen, select “Synchronize” so that organizational settings of your CB are imported 

5. Enter the username and password of the user who will use the mobile application. The username and password are the same that are used to log in to the online portal for Certifier OS 

6. The user should now see the audit overview screen and the different audits that have been assigned to the user 

LIVE Environment 

1. Install the desktop application file for testing in PREPROD environment. The application is available here: Osapiens.Operations_1.4.7.0_x86_x64.appxbundle 

1. Download the installation file and follow the instructions presented on the screen 

2. Note that the application needs to be installed directly to the device where the application is intended to be used 

2. Once the application has been installed, open the application 

3. Enter the license key and select “Activate Device”  

4. In the next screen, select “Synchronize” so that organizational settings of your CB are imported 

5. Enter the username and password of the user who will use the mobile application. The username and password are the same that are used to log in to the online portal for Certifier OS 

6. The user should now see the audit overview screen and the different audits that have been assigned to the user 

Prerequisite: The user has a license key available and a user in the CertifierOS portal  

Note: Depending on the device and software version, the user experience may differ from the one described below. 

PREPROD Environment 

1. Install the mobile application for testing in PREPROD environment. The application is available in the App Store: osapiens HUB for Service PP in App Store 

1. Note that the application needs to be installed directly to the device where the application is intended to be used 

2. Once the application has been installed, open the application 

3. Enter the license key and select “Activate Device”  

4. In the next screen, select “Synchronize” so that organizational settings of your CB are imported 

5. Enter the username and password of the user who will use the mobile application. The username and password are the same that are used to log in to the online portal for Certifier OS 

6. The user should now see the audit overview screen and the different audits that have been assigned to the user 

LIVE Environment 

1. Install the mobile application for testing in PREPROD environment. The application is available in the App Store: osapiens HUB for Service in App Store 

1. Note that the application needs to be installed directly to the device where the application is intended to be used 

2. Once the application has been installed, open the application 

3. Enter the license key and select “Activate Device”  

4. In the next screen, select “Synchronize” so that organizational settings of your CB are imported 

5. Enter the username and password of the user who will use the mobile application. The username and password are the same that are used to log in to the online portal for Certifier OS 

6. The user should now see the audit overview screen and the different audits that have been assigned to the user 

Prerequisite: The user has a license key available and a user in the CertifierOS portal 

Note: Depending on the Android device and software version, the user experience may differ from the one described below. 

PREPROD Environment 

1. Install the mobile application for testing in PREPROD environment. This is done via a dedicated installation file (apk file) which is available here: ServiceOS_1.4.7(270861)-PP.apk 

1. Note that the file needs to be downloaded and installed directly to the device where the application is intended to be used 

2. Once the application has been installed, open the application 

3. Enter the license key and select “Activate Device”  

4. In the next screen, select “Synchronize” so that organizational settings of your CB are imported 

5. Enter the username and password of the user who will use the mobile application. The username and password are the same that are used to log in to the online portal for Certifier OS 

6. The user should now see the audit overview screen and the different audits that have been assigned to the user 

LIVE Environment 

1. Install the mobile application for testing in LIVE environment. The application is available in the Google Play store: osapiens HUB for Maintenance – Google Play  

1. Note that the application needs to be installed directly to the device where the application is intended to be used 

2. Once the application has been installed, open the application 

3. Enter the license key and select “Activate Device”  

4. In the next screen, select “Synchronize” so that organizational settings of your CB are imported 

5. Enter the username and password of the user who will use the mobile application. The username and password are the same that are used to log in to the online portal for Certifier OS 

6. The user should now see the audit overview screen and the different audits that have been assigned to the user 

No, but there is a possibility to use an offline application (available for iOS, Android, Windows and Mac) and synchronize the checklist with the online GLOBALG.A.P. IT Platform.

For instance, it will be possible to fill in the checklist completely offline and then synchronize the information when back online.

Note that a license key can only be used once. In case the mobile application user wants to use various mobile devices (e.g., an Android device and a Windows device) this user needs to be given two separate license keys – one per device. This is accepted by the system. The information will nevertheless be synchronized across the devices for this single user. 

1. Log in to the online portal at: PREPROD osapiens Portal - Login (for PREPROD environment, LIVE access will be given later but the steps are the same as described below) 

2. In the left-hand navigation menu, go to Administration à Devices 

3. Click on “Create multiple licenses” (available from the dropdown menu)  

4. Select the number of licenses needed 

5. Select your organization (CB)  

6. Click “Save” to complete the process 

7. The “Device Management” screen will now show the available licenses in your organization  

8. Outside of the online portal you will need to distribute the license keys generated so that each needed mobile application user receives a unique license key 

9. Once the user has used the license key in their device, the “Last Logged In User” column will be populated with the username of that user and the license key is associated to that user 

To use the CertifierOS mobile application, each user needs to be assigned with a license key. GLOBALG.A.P. certification bodies can generate the license keys themselves by following these instructions. 

1. Log in to the online portal at: PREPROD osapiens Portal - Login (for PREPROD environment, LIVE access will be given later) 

2. In the left-hand navigation menu, go to Administration -> Devices 

3. Click on “Create single license”  

4. Select the username of the CB user to whom the license should be given 

1. The username is the same that the user uses to log in to the platform 

5. Make sure that the “License status” is active 

6. Select your organization (CB)  

7. Click “Save” to complete the process 

8. A license key has now been assigned to the specific user. The user needs to use the license key when first logging into the mobile application 

For an auditor to use the mobile app, their user profile needs to be set up correctly. You can check this for an existing producer under Administration -> Users. This is where you can also create new users for your CB if you have been assigned the Scheme Manager role. 

• Once in user management, in case you need to edit an existing user, you can do this by scrolling all the way to the right, clicking on the three dots at the end of the row for your desired user, and pressing “edit”. This will open their profile.  

• Once in user management, in case you need to add a new user, click on “Create user” available in the top right corner of the page. 

The following steps help to set up the user profile for an auditor and apply to new and existing users that you would like to edit. 

1. Enter name, surname, email address (used for logging in), and the phone number of the user 

2. Make sure the profile is active by the time the user needs to log in 

3. Select the language of the application as well as the date and time formats 

4. Choose “Password” as the authentication type and enter & confirm a password for the user. You will separately need to share this password with the user

5. For “Default Mobile Application”, make sure that “Maintenance/Service” is selected. Use the same value also for “Auto start application”. 

6. For “Roles”, select “Portal User” and at least the role “Auditor (Farm or QMS)”. Other roles may also be assigned, if desired. Other roles are: 

1. Scheme Manager 

2. CB assist / Audit scheduler 

3. Reviewer / CB Committee 

4. Signatory 

7. Make sure to select “Mobile User” and the role “Onsite Auditor”. This role needs to be assigned only to the users needing access to the mobile application. 

8. Under “Advanced Configurations”, choose your CB as the “Organization” and as the “Main Organization”. 

9. The rest of the fields can be ignored 

The CertifierOS mobile application allows the audit report to be filled out offline and on a mobile device. This is thanks to a separately downloadable application that synchronizes with the CertifierOS online portal so that the work orders (audit reports) that have been created in the online portal can be synchronized with a mobile device. Furthermore, once the audit has been conducted using the mobile device, the information captured during the audit can be synchronized back to the online portal. 

The mobile application is available for Android, Apple and Windows devices. 

To enable the testing of the mobile application (PREPROD environment) and its productive use (LIVE environment), this document instructs on how to install the application for testing and for live use. 

How to change the language in the web user interface:

Go to your user, on the right hand side press on the three dots -> edit ->

For now, if you select a language other than English, some text may still appear in English. Translation will be completed gradually. Thank you for your patience.

You can make an excel but you won't be able to upload it to the system.

Currently the checklist is available only in the English language.

The user interface is available in English, Spanish, French, German, Portuguese and Dutch.

Please note that some parts of the interface are only available in English for the time being. The remaining translations will be added soon.

You can select the desired language via the user profile:

There is no charge-triggering point, the invoice will be generated according to the data of the end of each month.

The registration fee for plants is calculated based on the area registered under first harvest for each crop. Any area that is used more than once in an annual certificate validity (certification cycle), for the cultivation of the same product only, shall be registered as further harvest. Areas registered under further harvest of the same product, are not subject to additional registration fees. Product quantity changes during the validity of a certificate may also result in changes of the registration fee.

You can see the billing information in CB-AT under the Invoicing tab.

Registration fees apply to each individual producer and to each producer group member. They will be charged either from the old system or from the new platform.