audit

In case we use an API, can we register Producers, sites/PHUs/products, then create the work order and make the connections and finally complete on our local platform the smart forms required for the work order after the audit date and submit everything to OSAPIENS at the time of certification?

Yes, this is possible.

In case of an option 1 multisite, do I need to create 3 sites? Then I would need to create and add a product for each site, right? And finally I add all to the Scope information?

Yes, this is correct. In this example, all 3 sites have to be created, and products […]

If a producer for example has IFA/GRASP and CoC - do we have to create 3 workorders? Do we also have to create the products for each standard separately?

One work order per Farm Assurance Product (standard/add-on) shall be created. The sites and products do […]

Is it possible to delete an audit completely?

An audit cannot be deleted, but it can be renamed. E.g. in case of a mistake […]

Is a creation of a site (and PHU in case of product handling) obligatory for every producer?

Yes. At least one site and one product per producer/producer group member need to be created.Please […]

How can I suspend only one/some out many products in CertifierOS?

To suspend one or more products, they have to be removed from the certification scope via […]

Option 2 audits: what to add under "Sub producer" and "Scope information"?

Under "Sub Producer", all producer group members including the PG herself (if applicable) have to be […]

For option 1 multisite option, should a single checklist be used?

For option 1 multisite without QMS, one CL for all sites shall be used. For option […]

Certificate decision taken after 29/05/2025 - How can we certify these audits that were not conducted in the new system?

Any certification decision taken until 29/05/25 shall take place in the GLOBALG.A.P. Database.Any certification decision taken […]

Review process: Is there a place to make comments on the P&C?

Yes. Where relevant, the smart forms include comment sections.

How can the auditor leave an NC summary to the producer at the end of the audit?

This feature is still under development.

Does the evidence submitted by the producer have to be uploaded to close the NC? Or is a comment sufficient?

The CBs can use CertifierOS as a tool/platform to file evidence for the Accreditation Body assessment. […]

Do the CBs have to ask the producers to sign the reports and list of NCs?

Yes. There is no difference from the previous process. A related tool that will allow the […]

Should the creation of products, sites, and PHUs be repeated for each product if an Option 2 has 15 products?

Yes, each product has to be created and added to the respective production site.

How to select the sample for the producer group members that need to be audited?

For each sampled producer group member, a separate work order shall be created.

Creating the work order for option 2. Should we include only the specific members being evaluated for the audit, or should we add all the producer group members?

All producer group members including the PG itself (if applicable) have to be added under "Sub […]

Can the audit report and certificate be downloaded as a PDF form to share with the producer?

This functionality is currently in development and will be available in the future.

Is it possible to create a new version of the audit with the same information that was filled in the previous version? (e.g. in case of modification and recertification)

Yes. The information from the previous audit will be copied and filled out automatically. With this […]

Is the producer going to submit the corrective measures on the platform?

Please note that the producer will not be able to upload corrective actions directly to the […]

The audit work order is created upon scheduling the audit. Can attributes be completed pre-audit?

The relevant smart forms that include information available before the audit can be filled out after […]

If a negative certification decision is issued on day 28, how do you process the new certification decision once they address the NCs?

The provisions of the GRs shall be followed.

If multiple visits are completed for a multisite audit, how can this be recorded in the system?

A new audit has to be created and marked accordingly. E.g. "Modification audit"

Once the checklist is submitted by the auditor, it doesn’t allow changes. After the technical review, additional comments could be required.

Once you click "save and submit," the smart form becomes final and cannot be edited. To […]

How to handle Option 1 with QMS?

Option 1 with QMS is handled in the same way as an Option 2 audit: In […]

What is the meaning and purpose of the "tasks"?

Each work order will have a task set by default by the system so that the […]

If some products are compliant but others are not - what decision do we reach? In the case where perhaps MRL analysis is missing

In case of open non-conformances, the provisions of the GRs shall be followed

If there is a Non-Conformity, a ticket is issued by the system. Should the corrective actions be closed via the GLOBALT.A.P. IT Platform?

Corrective actions need to be closed via the GLOBALG.A.P. IT Platform. The data can be entered […]

Is it possible to download an Excel audit checklist to work with it offline and later upload the completed checklist to the CertifierOS?

No, the Excel upload of a checklist is not possible. The mobile application shall be used, […]

Will it be possible to issue PDF certificates from CertifierOS?

Yes, the PDF certificates will be generated via the CertifierOS.

How to enter the data from an iPhone?

Instructions can be found here. Please note that the mobile application is also available for Windows, […]

Will there be a transition period from the Database to the CertifierOS?

The current GLOBALG.A.P. IT systems – Audit Online Hub and the database – remain accessible until […]

Can the audit name be edited (e.g. if date changes)?/Can the auditor change the date or start and end time of the audit?

Yes, the audit name, date and time can be edited by pressing on the pencil icon […]

Is it possible to assign an audit team?

This is possible. We will issue separate instructions on this.

Is it obligatory to enter all P&C in the checklist to be able close the Audit and issue a Certificate?

The auditor needs to fill out the P&Cs based on the GR requirements. No change in […]

When raising an NC, why does the auditor need to select Major or minor must again when the major and minor must are set in the P&C

This is due to a system limitation and will be fixed in the future

Why is it necessary to select the CB when there is an NC and this has already been selected?

Currently, this is a system limitation but we have taken note to improve the user experience […]

Will the surveillance audits also be done in the CertifierOS?

Yes. All audits starting from 01/06/2025 shall be conducted in CertifierOS

If the reviewer does not approve the submitted correction, can the Non-Conformance be reopened?

Yes.

Do the minor musts within 5% need to be closed, too?

The same rules as per the GRs apply in the new GLOBALG.A.P. IT Platform. No difference […]

Will the existing audits need to be reuploaded to the CertifierOS?

Already closed audits in AOH, do not need to be redone in the new GLOBALGA.P. IT […]

Will the auditor be able to print the NC report for the producer?

An audit report generation will be made possible, which will also include an overview of the […]

How to choose IFA and GRASP Checklists if there are a lot of products?

No matter how many products, there will always just be one checklist in an audit report.

Can the products be added directly to the site, the same as in AOH for version 6?

No, because the process in the new IT platform follows a different approach: The system requires […]

How can we link the Add-ons to IFA audit?

See here the option 1 and option 2 recordings for the GRASP v2 add-on. All the […]

How can we proceed if the same audits may be applicable to more than one scope?

Please note that one audit report (one work order) will contain the information for a single […]

How does a complete checklist look like?

When the audit is created, the necessary smart forms are triggered. See here a random example […]

How long before the audit shall the producer be registered? Is it possible to register a producer whose audit will be conducted after 5-6 months?

There is no time limit.

When will the final version of the GLOBALG.A.P. IT Platform be available?

The system will be continuously improved, and the version released on the 1st of June 2025 […]

If the audit was today, until what date can we register the certification information?

This needs to be done before the audit.

How can the access for the respective audit personnel be regulated?

Via the Scheme Manager access rights. Find here related instructions.

In case of producers transferring between CBs, will it still be possible to perform the audit, before the certificate by the old CB expires?

The producer will have to be transferred to the new CB by the Secretariat (Please contact […]

Is it possible to complete the registration process and link the sites and products to the producer, and skip the steps for completing the audit report online for the first few months, so the auditors can be trained?

You already can introduce in CertifierOS the producers'/PGs site(s), PHU(s) and product(s). Please note that Where […]

Do we have to control all the corrective actions via GLOBALG.A.P. IT platform? Can we upload the final audit report?

Non-conformances will be handled via the IT platform as seen in this video. The report will […]

Where should the certification process take place if the certification decision is made after May 29th 2025?

Up to May 29th 2025 all certifications shall be solely conducted via the GLOBALG.A.P. database The […]

Will each auditor have access to his/her audits only?

Auditors will have access to all audits of their CB for the time being.

How can I add confidential comments to my audit?

Auditor's who are working for more than one CB do not appear in the scheduler

How can I create a QS-GAP work order and issue a related certificate?

In case we use an API, can we register Producers, sites/PHUs/products, then create the work order and make the connections and finally complete on our local platform the smart forms required for the work order after the audit date and submit everything to OSAPIENS at the time of certification?

In case of an option 1 multisite, do I need to create 3 sites? Then I would need to create and add a product for each site, right? And finally I add all to the Scope information?

If a producer for example has IFA/GRASP and CoC - do we have to create 3 workorders? Do we also have to create the products for each standard separately?

Is it possible to delete an audit completely?

Is a creation of a site (and PHU in case of product handling) obligatory for every producer?

How can I suspend only one/some out many products in CertifierOS?

Option 2 audits: what to add under "Sub producer" and "Scope information"?

For option 1 multisite option, should a single checklist be used?

Certificate decision taken after 29/05/2025 - How can we certify these audits that were not conducted in the new system?

Review process: Is there a place to make comments on the P&C?

How can the auditor leave an NC summary to the producer at the end of the audit?

Does the evidence submitted by the producer have to be uploaded to close the NC? Or is a comment sufficient?

Do the CBs have to ask the producers to sign the reports and list of NCs?

Should the creation of products, sites, and PHUs be repeated for each product if an Option 2 has 15 products?

How to select the sample for the producer group members that need to be audited?

Creating the work order for option 2. Should we include only the specific members being evaluated for the audit, or should we add all the producer group members?

Can the audit report and certificate be downloaded as a PDF form to share with the producer?

Is it possible to create a new version of the audit with the same information that was filled in the previous version? (e.g. in case of modification and recertification)

Is the producer going to submit the corrective measures on the platform?

The audit work order is created upon scheduling the audit. Can attributes be completed pre-audit?

If a negative certification decision is issued on day 28, how do you process the new certification decision once they address the NCs?

If multiple visits are completed for a multisite audit, how can this be recorded in the system?

Once the checklist is submitted by the auditor, it doesn’t allow changes. After the technical review, additional comments could be required.

How to handle Option 1 with QMS?

What is the meaning and purpose of the "tasks"?

If some products are compliant but others are not - what decision do we reach? In the case where perhaps MRL analysis is missing

If there is a Non-Conformity, a ticket is issued by the system. Should the corrective actions be closed via the GLOBALT.A.P. IT Platform?

Is it possible to download an Excel audit checklist to work with it offline and later upload the completed checklist to the CertifierOS?

Will it be possible to issue PDF certificates from CertifierOS?

How to enter the data from an iPhone?

Will there be a transition period from the Database to the CertifierOS?

Can the audit name be edited (e.g. if date changes)?/Can the auditor change the date or start and end time of the audit?

Is it possible to assign an audit team?

Is it obligatory to enter all P&C in the checklist to be able close the Audit and issue a Certificate?

When raising an NC, why does the auditor need to select Major or minor must again when the major and minor must are set in the P&C

Why is it necessary to select the CB when there is an NC and this has already been selected?

Will the surveillance audits also be done in the CertifierOS?

If the reviewer does not approve the submitted correction, can the Non-Conformance be reopened?

Do the minor musts within 5% need to be closed, too?

Will the existing audits need to be reuploaded to the CertifierOS?

Will the auditor be able to print the NC report for the producer?

How to choose IFA and GRASP Checklists if there are a lot of products?

Can the products be added directly to the site, the same as in AOH for version 6?

How can we link the Add-ons to IFA audit?

How can we proceed if the same audits may be applicable to more than one scope?

How does a complete checklist look like?

How long before the audit shall the producer be registered? Is it possible to register a producer whose audit will be conducted after 5-6 months?

When will the final version of the GLOBALG.A.P. IT Platform be available?

If the audit was today, until what date can we register the certification information?

How can the access for the respective audit personnel be regulated?

In case of producers transferring between CBs, will it still be possible to perform the audit, before the certificate by the old CB expires?

Is it possible to complete the registration process and link the sites and products to the producer, and skip the steps for completing the audit report online for the first few months, so the auditors can be trained?

Do we have to control all the corrective actions via GLOBALG.A.P. IT platform? Can we upload the final audit report?

Where should the certification process take place if the certification decision is made after May 29th 2025?

Will each auditor have access to his/her audits only?