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Mobile App Onboarding Instructions for iOS Devices (iPhones & iPads. Mac books are not supported)

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Prerequisite: The user has a license key available and a user in the CertifierOS portal
Note: Depending on the device and software version, the user experience may differ
from the one described below

PREPROD Environment

  1. Install the mobile application for testing in PREPROD environment. The
    application is available in the App Store: osapiens HUB for Service PP in
    App Store

    a. Note that the application needs to be installed directly on the device
    where the application is intended to be used
  2. Once the application has been installed, open the application
  3. Enter the license key and select “Activate Device”
  4. In the next screen, select “Synchronize” so that organizational settings of your
    CB are imported
  5. Enter the username and password of the user who will use the mobile
    application. The username and password are the same that are used to log in to
    the online portal for Certifier OS
  6. The user should now see the audit overview screen and the different audits that
    have been assigned to the user

LIVE Environment

  1. Install the mobile application for use in the LIVE environment. The application is
    available in the App Store: osapiens HUB for Service in App Store
    a. Note that the application needs to be installed directly on the device
    where the application is intended to be used
  2. Once the application has been installed, open the application
  3. Enter the license key and select “Activate Device”
  4. In the next screen, select “Synchronize” so that organizational settings of your
    CB are imported
  5. Enter the username and password of the user who will use the mobile
    application. The username and password are the same that are used to log in to
    the online portal for Certifier OS
  6. The user should now see the audit overview screen and the different audits that
    have been assigned to the user