producer

Producer transfer between CBs

When a producer needs to be transferred from one Certification Body (CB) to another, please submit […]

How to exchange a producer's GGN with a GLN

As per the GRs, if the producer owns a GLN, it must be used in place […]

How can I check in CertifierOS whether a producer or PG already has a GGN assigned?

Please reach out to the helpdesk and provide the full name and address of the producer […]

How to create a PG in CertifierOS

We initiate the process by setting up the PG in the same manner as an Option […]

How Create an Option 1 producer in CertifierOS

Begin by navigating to the Producer section and selecting '+ Add Producer' to initiate the process: […]

If an option 1 producer has e.g., IFA, GRASP and SPRING - do we have to create 3 work orders? And do we have to create the sites and their products for each standard separately?

In this case, three distinct work orders must be created-one each for IFA, GRASP and SPRING. […]

How can I add a new producer group member that does not own a GGN to a PG?

First, you need to create a producer, her/his sites and products as seen in the recordings. […]

I cannot see the contact person

In case you are trying to create a site/PHU/product and the producer's contact person does not […]

How can I amend producer information such as phone, address, etc.?

Please follow the path below: Amend any information necessary and press save:

How will the producers related to our CB be displayed in the CertifiedOS?

The producers that will be migrated from the Database will be visible under the "Producers" section […]

Will the producers be able to register themselves?

No, the producers can be registered only by the Certification Bodies.

How long before the audit shall the producer be registered? Is it possible to register a producer whose audit will be conducted after 5-6 months?

There is no deadline to register a producer.

How to manage producers associated with different CBs for different products?

Producers can choose CBs per Product and Farm Assurance Product. Find here additional information on the […]

In case of producers transferring between CBs, will it still be possible to perform the audit, before the certificate by the old CB expires?

The producer will need to be transferred to the new CB by the Stakeholder Helpdesk Team […]

Do sites and products need to be added manually for each PG member?

Sites and products need to be added to the respective producers and producer group members. This […]

How to create a producer group?

You can find the training videos explaining how to add members to a PG here (see […]

Is uploading data (EXCEL, CSV, etc.) possible?

It is possible to manage producer master data and their sites/products. The upload sheet is stored […]

Do we follow the same process in the case of a PFA producer? (i.e., adding their information to the platform)

Yes, the same process as for IFA producers shall be followed.

How are producers transferred between CBs in CertifierOS?

Please contact the Stakeholder Helpdesk team for this action.

How can I de-register a producer?

The functionality to de-register a producer is currently not available.

How do I register a new producer?

To find the related recordings, please search here for training videos 1 and 2. You need […]

How to verify whether the producer / PG already has a GGN?

The existing producers will be migrated to the new platform. The ones that have valid certificates […]