mobile solution

Mobile App Onboarding Instructions for iOS Devices (iPhones & iPads. Mac books are not supported)

Prerequisite: The user has a license key available and a user in the CertifierOS portalNote: Depending […]

Audit Assignment Notifications on Mobile App

When an audit is assigned to the mobile app of an auditor, she/he will receive a […]

How to assign an audit to an auditor

In case the audit is programmed to be audited via the mobile app, you can drag […]

Auditors who are working for more than one CB do not appear in the CertifierOS Scheduler

Auditors working with multiple CBs will only appear in the Scheduler of their designated 'Main Organisation' […]

Will the new IT platform also apply to non SMART audit types (e.g., IFA v6 GFS)?

All Farm Assurance Products, including the GFS versions, all add-ons and Benchmarked schemes shall be audited […]

How does the mobile app work?

If there is no internet connection available, auditing should be conducted offline using the mobile application.Find […]

Is the auditor able to add another product or PHU while conducting the audit offline via the mobile app?

Unfortunately, this will not be feasible, as the audit scope is required to be defined while […]

Is it compulsory to use the mobile app?

No, you can perform the audit through the user web interface, the mobile app (which also […]

How do the auditors access the mobile app? Where to download it from?

Instructions can be found here.

Mobile app Onboarding Instructions for Windows devices

Prerequisite: The user has a license key available and a user in the CertifierOS portal Note: […]

Mobile App Onboarding Instructions for Android Devices

Prerequisite: The user has a license key available and a user in the CertifierOS portal Note: […]

Is there a possibility to download smart forms/checklists, work offline and then upload them to the CertifierOS?

No, but there is a possibility of using an offline mobile application (available for Android Windows […]

Why generate Multiple License Keys for a Single User?

Please note that each license key is valid for a single use only. If a mobile […]

How to generate License Keys for Multiple Users?

How to generate License Keys for the mobile app for a Single User?

To use the CertifierOS mobile application, each user needs to be assigned with a license key. […]

How to set up the user profile and roles?

Please note that only CB Scheme Managers have the authority to create new users or modify […]

General information about the CertifierOS mobile/offline application.

The CertifierOS mobile application enables audits to be performed offline directly on a mobile device. It seamlessly synchronizes […]

May two staff members contribute information regarding one Producer/audit?

Yes, more than one staff member can work on a work order. E.g., administrators can add […]