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De-acceptance of products

The de-acceptance can only be done by the customer support team.  If you request a de-acceptance of a product from the customer support team, please, provide the GGN of the producer/producer group, moreover, a justification must be provided.

The de-acceptance is possible under the following conditions:

  • Mistakes during the registration by accepting a wrong product (e.g. celeriac instead of celery)
  • Option 2 member of producer group leaves group during validity of current certificate provided there are not any pending sanctions (see GR, part I, 4.2.2 c)
  • Change of legal entity (new tax number) or stop of agricultural activities (e.g. farm has been sold, retirement)
  • Company type changes (from producer to producer group or vice versa)
  • Change of certification option (option 2 to option 1 or vice versa) E.g. a producer is a part of the group certification with cherries. He would like to get his cherries certified as an option 1 and not to be a part of the group anymore. We will need to de-accept the cherries in the database, afterwards the certification body will be able to certify his product as of an option 1.
  • Producer moves to another CB (transfer)
  • CB is not going to work anymore with the producer: in this case de-registration in the database can be entered by the CB immediately. However, it will become effective only after expiry of all active product cycles (e.g. status accepted or certified).
  • Loss of harvest.

You can send the request to the Customer Support for the de-acceptance of a product in the database. Please be as short and specific as possible.

Where applicable, please, send the following information:

  • Reason for de-acceptance
  • De-accept products in the current or next cycle
  • In case of de-accepting a product of a producer group, please provide the list of PG members in an excel file in one column having this product accepted as well.


The following e.g .is not the reason for the de-acceptance :

A product that  included in the current certification cycle is not harvested anymore. As GLOBALG.A.P. certification refers to a complete certification cycle, there is no need to remove a product from a current certificate that was harvested at the beginning of the certification cycle and is not cropped (harvested) anymore for the rest of the certification cycle.
Example: Annual crops like Lettuce has been certified, but was cultivated/harvested only during the first four months of certificate validity, afterwards producer does not have anymore any lettuce.